Lau-tori's Fine Foods

Reviews about Lau-tori's Fine Foods

• 1 / 5

  By Jessica Williams
  This used to be our favorite place to eat. In fact, we drove 25 mins out of the way to eat here. The past year we stopped coming as much because the service was getting poor and more often than not our order was wrong. However, we believe in small business so tonight we gave it a shot again. As usual we drove 25 mins out of our way, passing numerous places we could have stopped and had dinner at. We called in our meal and planned to eat at the park in town since it was such a nice evening. Our order was called in at 6:42pm. It was a hamburger and a turkey po boy. We arrived took our meal and headed to the park. When I opened my sandwich it looked terrible the meat was shredded like what you would put on a potato. It was cold, and had half a slice of two different cheeses. My order was a hot po boy with melted cheese, (yes I request melted cheese bc I have had my sandwiches be cold here before) I also requested extra cheese. So no biggy mistakes happen we call at 7:17pm and say we are headed back could they please begin a new sandwich we would be there quickly to pick it up. We arrive at 7:20pm. After waiting 30 mins and the sandwich being made incorrectly a 2nd time my husband requested to speak to the owner. After she finished making all the orders she came out and said, "What's the problem". My husband explained what happened. He was told the staff is new. No apologies no anything. We were given a refund but the owner refused to give us the 3rd sandwich that was finally completed and put in a microwave to heat up. We were told to get off our high horse and that this is not Hattiesburg. This was 7:45-7:50 after waiting almost 1 hour for a SANDWICH to be remade. We will not return to this establishment. Yes we will continue to eat in Hattiesburg where we are respected and at least apologized to when things are not handled correctly. It's a shame to be treated so poorly by someone we really tried to support.
  January 16, 2017
• 5 / 5

  By Chris Herrington
  Wonderful environment and food. Very home like.
  October 24, 2016
• 5 / 5

  By Shay Seefong
  Service is always excellent and the food is always exceptional. Hometown cooking in a family environment.
  June 06, 2016